Medicaid Transportation

Medicaid transportation is available to Medicaid-covered medical appointments for those who have active, full Medicaid. All beneficiaries must complete an assessment with a Wayne County Department of Social Services case worker before transportation services are provided.  Requests can be made 24 hours a day, 7 days a week, BUT NO LATER THAN three (3) business days (this excludes Saturday’s and Sunday’s) prior to the appointment date and by10AM. 

Call the Transportation Line at 919-731-1095, and leave the following information:

  • Type of request: Bus Tickets, Van Ride, or Gas Voucher
  • First and Last Name
  • Medicaid ID Recipient #
  • Date and Time of Appointment
  • Name of the facility or doctor’s office
  • Physical Address of the doctor’s office
  • Telephone number to the doctor’s office

A WCDSS Transportation Worker will call you back to make a reservation for your transportation request.