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Care Management for At Risk Children

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1. What is Care Management for At Risk Children?

It is a voluntary program helping families like yours find and use community services that are designed to support families. There is no charge for your family to participate. If you have children from birth - 5 years who qualify for the program, your CMARC caseworker will work with you in meeting your family’s needs. We can help you find medical care, transportation, and childcare and/or financial aid resources. Your CMARC understands the importance of strong families and she will be a source of information and support for you.

2. What are the Goals of the Program?

Our goals are to get you in touch with services for children and families, to support your children in reaching their developmental potential, and to help ensure that children are raised in healthy, safe, nurturing homes.

3. How can the CMARC Program support my child and me?

Your CMARC has information about a wide variety of family-oriented resources.
She will:
- Discuss family strengths and concerns through home visits, telephone calls and other personal contacts.
- Identify programs, services, and resources that meet your family’s needs.
- Provide developmental screenings.
- Offer you encouragement and support.

4. Am I eligible for the CMARC Program?

All children from birth to five years of age at risk of having developmental delays or who have serious medical conditions are eligible, regardless of family income.

5. How much does the Program cost?

The CMARC program is free of charge to all participants.

6. How do I get more information?

You can get more information by contacting care management supervisor at 919-731-1305. You can find her email address on the

Care Coordination for Children Page.

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COVID-19 Vaccine

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1. How do I get the vaccine?

Anyone 5 or older can now receive a vaccine! Just click here to signup for an appointment. If no appointments are available, keep checking the site for additional appointments as we receive additional doses.

2. When can I receive the vaccine?

Anyone 5 or older can receive a dose of the vaccine. Just sign up for an appointment here on our website at www.waynegov.com/vaccine

3. How much is the vaccine?

The federal government has purchased the vaccines and there will be no cost to individuals being vaccinated.

4. Should I have my child vaccinated?

During a recent surge, pediatric cases of COVID-19 rose by about 240% in the United States, demonstrating a need to protect children from the disease. Results from clinical trials that began in March 2021 showed the Pfizer-BioNTech COVID-19 vaccine was safe and effective to protect children ages 5–11 from COVID-19.

More than 3,000 children ages 5–11 participated in the trials with volunteers from different races and ethnicities (77% white, 6% African American/Black, 8% Asian, 17% Hispanic/Latinx and 7% multiracial). This is comparable to the number included in many similar clinical trials with children.  

Children are given two doses of the Pfizer vaccine. Each dose is one-third the amount given to people ages 12 and older. The dose for 5–11 year olds is different from the dose authorized for people ages 12 and older, and children in this age group should not receive the 12 and older dose.

The vaccine is effective and produced a similar immune response in children 5–11 as in older kids and adults ages 16–25. As with other routine vaccinations for children, the Pfizer-BioNTech COVID-19 vaccine underwent a thorough testing and review process by the FDA and an independent scientific committee to ensure it is safe and effective for children.

Here is a video from the American Academy of Pediatrics on the vaccine: COVID-19 and kids: How mRNA vaccines work

5. Is the vaccine safe?

Learn more about COVID-19 vaccine safety from NCDHHS here.

6. Are there any side effects from the vaccine?

No serious side effects have been reported. But people have reported temporary reactions like sore arms, tiredness, and feeling off for a day or two after receiving the vaccine. These temporary reactions were more common after the second vaccine dose.

7. Why are two shots necessary?

The Pfizer and Moderna vaccines require two shots a set number of days apart. You need two doses to build up strong immunity against COVID. The second shot will come about 3-4 weeks after the first. It is important to get two doses of the same vaccine.

8. How do I know when to get the second shot?

North Carolina will use a secure data system called the COVID-19 Vaccine Management System (CVMS) to make sure you are safe and get your second shot at the right time. If you received your first shot with Wayne County, you will be receiving an appointment for your second dose.

9. Is vaccination required?

No. North Carolina has no plan to require people to be vaccinated against COVID-19. It is possible that some employers or schools will require vaccines for their employees or students.

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Employee Portal

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1. How do I get email when I am not at my desk?

You open up your browser and go to http://owa.waynegov.com or click here

2. How do I change my name or address with the county?

Click Here and fill out the form

3. How do I get an employee change form?

The employee change form is for supervisors and managers to properly document to the IT department employee changes such as new hires, terminations and name changes.  Please download the Employee change form and make sure that all of the information is correct.

4. How do I set up voicemail?

Download the Voicemail instructions and follow them.  If you have any trouble and cannot get it set up (or have your supervisor)create a work order in the Track-It system.

5. How do I get to the Safety Information

Safety Videos are located in the Office of Emergency services section of the website. You may also select this link

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EMS Billing

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1. Does Wayne County Emergency Medical Services bill medical insurance?

Yes, Medicare, Medicaid, and private insurance are billed as applicable.  Applicability is determined by medical necessity and the reason for the service.  Only your insurance provider can tell you what services may be covered/billable.

2. What if the insurance information was not given at the time of service?

If the insurance information is not given at the time of service, you will receive a statement of charges by mail. You will need to complete the backside of the statement where indicated (remember to sign the document). We need all pertinent information to file your insurance claim correctly, including the policy number, subscriber identification number, group number, insured name, and a complete mailing address for the insurance company.

3. How much time will EMS allow me to pay my ambulance bill?

Payment is due 30 days after service.

4. Why did my insurance company mail the check to me?

Wayne County EMS files claims as a courtesy on behalf of the patient; however, we are non-participating providers with most insurance companies. Therefore, some insurance companies send payment directly to the policyholder. It is the responsibility of the patient to make sure the bill is paid in full.

5. Where should I mail my payment?

County of Wayne

PO Box 2532

Fontana CA 92334-2532

6. Can I make payments over time?

Yes, you can make weekly or monthly payments. However, you must be consistent with your payment. If you cannot make a payment, you must call us in advance, or your account will be subject to garnishment, sent to a collection agency, or processed for debt setoff.

7. Do you offer discounts?

Due to operating below costs we are unable to offer any discounts to any persons, but we will help you make financial arrangements that will meet your needs.

8. What method of payment do you accept?

Mastercard, Visa, Discover, Money Orders, or checks.

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General FAQs

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1. What is revaluation?

Revaluation is the process of valuing all real property at its current market value. "Market value" is the price, estimated in terms of money, at which the property would change hands between a willing and financially able buyer and a willing seller, neither being under any compulsion to buy or sell, and both having reasonable knowledge of all the uses to which the property is adapted and for which it is capable of being used.

2. Why is revaluation necessary?

One misconception is that a revaluation is conducted to raise more money for the county and municipalities. This, however, is not true. North Carolina law requires each county to complete a property revaluation at least once every eight (8) years. The primary purpose of a revaluation is to make sure all properties are valued or assessed equitably.

3. What is meant by equitable?

The revaluation process allows the tax department to equalize, or make equitable, the tax burden among all classes of property. An example of this is illustrated in the following scenario:

We have 2 residential properties, A & B, very similar but in different parts of the county. In the county's 2003 revaluation it is determined that both properties are worth $150,000 each. In 2005 a new state of the art school is built near property B and this area becomes a very desirable place to live which in turn drives home values up at a faster than normal rate. In the 2011 revaluation it is determined through sales that property A is now worth $175,000 but property B is worth $225,000. If not for the revaluation both properties would still be paying the same tax even though property B is worth $50,000 more than property A. Therefore, the revaluation redistributes the tax burden to reflect the true market.

Another example could be that commercial properties have increased 50% while residential have only increased 20%. By conducting a revaluation the tax burden can be distributed accordingly.

4. How much will revaluation affect my tax bill?

Revaluation determines only one of two components of your tax bill, the assessed value. The other component, the tax rate, is set by an elected body such as the County Commissioners, the City Councils, or Town Boards. There is no way to determine at this time what the tax rate(s) will be. The tax rate(s) may vary each year, but if there are no changes to your property, the assessed value will remain the same until the next revaluation.

5. How much will my property value change?

The best way to estimate what your new value will be to consider what your property would sell for on the open market. We do not value property by using percentages. We use the 3 accepted appraisal techniques (sales comparison, cost, and income approach). We value property by neighborhoods using actual sales from those neighborhoods when possible. In other words, people who buy and sell real estate establish market values.

6. What if I believe the appraisal is incorrect?

All property owners have the right to appeal the new values if they feel it exceeds true market value. With 64,000+ parcels, mistakes are possible or there may be damage that was not evident during our site visit. Our goal is to have accurate information, so if you feel we overlooked something, please bring it to our attention.

7. Should I appeal?

You should file an appeal if you feel the assessed value exceeds the market value of your property. You should include a recent appraisal or other documents relating to the condition or value of your property and similar properties.

You should not file an appeal if you think the assessed value is about what you could sell your property for. Also, your ability to pay your tax bill is not a valid reason for an appeal.

The detachable bottom portion of the revaluation notice will serve as your informal appeal form. The form must be completed in its entirety and returned to the Tax Office within 30 days of the date on your notice. You will be contacted by a Tax Office employee or a second revaluation notice will be sent to notify you of any change in value. If you are not satisfied with the results of the informal appeal, you may wish to file a formal appeal with the Wayne County Board of Equalization and Review. Instructions on how to do this will be included in your second notice. If you are still dissatisfied with the Board's decision you may file an appeal with the North Carolina Property Tax Commission.

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Human Resources

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1. How long do employment opportunities remain posted on the site?

Job postings remain on the site until the closing date which is at least five business days from the date of issue for in-house postings and at least seven days for all postings open to the public.

2. Where do I apply for positions with the Sheriff's Office?

Applications for these positions are only available in the Sheriff's Office, located at:

207 E Chestnut Street

Goldsboro, NC 27530

Call 919-731-1481 for information.

3. I just found out about a vacancy that closed yesterday. May I still submit an application?

Wayne County cannot accept applications submitted past the official closing date listed on the vacancy announcement.

4. If I currently work for State or Local Government, may I transfer my sick and annual leave?

Unused sick leave earned from another North Carolina Governmental agency and/or entity will be accepted and transferred to Wayne County.  A new employee, who is employed in a benefited position and who comes to the county directly (with no break in service from a local or state governmental retirement system) may have his/her sick leave balanced transferred to Wayne County.

5. Do I have to be a Wayne County resident or US Citizen to become employed by Wayne County?

Wayne County residency is not required on most jobs. If it is a requirement, it will so state in the advertisement. Non-US citizens must be able to show proof they can work legally in this country and present documents verifying immigration status.

6. Do I have to complete the "work history" section of my application? Can I just submit my resumé?

You may attach a resumé, however you must also complete all mandatory sections of the online application, including the work history section of the application, in order for your application to receive consideration.

7. Am I required to submit a separate application for each job I want to apply for, or may I submit only one and be considered for all jobs for which I am eligible?

You must submit a separate application for each position for which you would like to be considered.

8. Where do I obtain a work permit?

To obtain a work permit you may apply online with the North Carolina Department of Labor or go to your local Department of Social Services.

9. How often are new positions posted on the Wayne County website?

New positions are posted as they become available, usually several times a week. You may wish to check our website weekly.

10. How will I be notified if I am not selected for an interview?

You will receive a letter mailed to the address used on your application about your referral status once the position has been filled.

11. How are applications assessed?

All applicants are assessed relative to the qualifications listed on the job posting. Only those applicants who meet the stated qualifications are eligible for consideration. If a pre-employment test is required, you will be contacted for an appointment. Meeting the minimum qualifications of the posting does not automatically mean that you will be referred for the position posted as all applicants are assessed on a competitive basis.

12. What are the office hours of the Human Resources Department?

The Human Resources Department is open from 8 a.m. to 5 p.m. from Monday through Friday.

13. How will I be notified if I am to be interviewed?

The Department Head or designee will contact you to arrange an interview.

14. How do I find out if a position is still available?

The Wayne County Employment webpage is updated regularly. If the position for which you submitted your application is not listed, it is no longer available.

15. What does it mean when a vacancy states the closing date is "continuous" or "until filled"?

A continuous or open until filled closing date means that the vacancy does not have a closing date. Applications will be reviewed as received until the position is filled.

16. Am I required to disclose criminal convictions that have been expunged?

No, State law allows applicants to not disclose any arrest, charge, or conviction that has been expunged.

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Local Option Sales Tax

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1. Who put this on the ballot?

Under N.C.G.S. 105-535, the NC General Assembly gives county boards of commissioners the authority to place an additional one-quarter cent (1/4¢) county sales and use tax on the ballot for voters to decide on. 

2. Why is this on the ballot?

The Board of Commissioners is looking for alternative revenue sources to provide services to the public without increasing taxes on the property owners. Sales tax affects everyone making purchases in the County. Visitors traveling through will pay this tax as well, not just our residents. Alternative revenue like this will allow the Commissioners to possibly lower property taxes.

3. What does this fund?

Sales tax revenue allows the County to provide better service to residents. This sales tax revenue will help fund:

• Health Department
• Department of Social Services
• EMS stations
• Sheriff's Office
• 911 Center
• Library branches
• Senior Center and Services on Aging
• Veterans Services
• School safety and improvements

4. How much will this cost me?

This sales tax would add one penny to a $4 purchase, one quarter to a $100 purchase, and one dollar to a $400 purchase. If this sales tax passes, it would raise the sales tax rate from 6.75% to 7%.

5. How much money will this raise?

If the sales tax referendum passes, this will generate approximately $2.8 million. A 1 cent property tax increase only generates $900,000. To raise the same amount of revenue, the property tax would have to increase 3 cents.

6. Does this apply to every purchase?

The sales and use tax referendum excludes gas, prescription medication, and non-prepared foods or groceries.

7. I heard this was a 12.5% tax increase?

The sales tax rate you pay will not go up 12.5%. The sales tax rate is currently 6.75% in Wayne County. If this referendum passes, the sales tax will increase to 7%. This is a .25% increase. 

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Mobile Device Management

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1. How do I enroll my device?

Please visit www.waynegov.com/mdm for instructions to enroll your device.

 Step 1 – Digitally sign the MDM agreement via the link.

Step 2 – Enroll your device into MDM via the link.

2. What is Mobile Device Management (MDM)?

Mobile device management (MDM) is a type of security software used by an IT department to monitor, manage and secure employees' mobile devices that are deployed across multiple mobile service providers and across multiple mobile operating systems being used in the organization.

3. What is "Bring Your Own Device" (BYOD)?

BYOD is the practice of allowing the employees of an organization to use their own tablets, smartphones, or other devices for work purposes.

4. What is the purpose of MDM?

The short answer is SECURITY! MDM keeps your business data protected and ensures your company retains control over confidential information. If a mobile device is lost or stolen, MDM can remotely lock and wipe all data. Remote locking and wiping capabilities enable companies to keep devices and data secure.

5. Can MDM track location?

Yes. MDM has the capability to locate lost or stolen devices. MDM is not leveraged for the purpose of tracking or verifying an employee’s physical location.

6. Is MDM enrollment required for all employees?

No. Only employees who have a County owned device or use their BYOD device for work purposes (i.e. email, network resources, etc.) need to enroll in MDM.

7. Does MDM have access to my text messages?

No. MDM does not access a devices text messages or call history.

8. Does MDM have access to my browsing history?

No. MDM cannot monitor your browsing history. Please view “Acceptable Use Policy”.

9. Can I enroll my “Jail-broken/Rooted” device with MDM?

No. Only Android and iOS devices configured from the manufactures can enroll in MDM.

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Orthopedic Clinic

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1. When are the clinics held and what are the hours?

They are held on the third Thursday of each month. The hours are from 7:30 - 10 a.m.

You must call first to make an appointment 919-731-1005.

2. What fees are charged?

No charge for first (diagnostic) evaluation. Sliding fee charge according to income for further clinic evaluations. Should a client require treatment, x-rays, hospitalizations, orthopedic appliance or equipment, families are responsible for payment by insurance, Medicaid, Health Choice, Tri-Care, Children’s Special Health Services or Self-Pay.

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Preguntas frecuentes sobre P-EBT

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1. ¿Qué es el beneficio P-EBT?

El P-EBT (Pandemic Electronic Benefits) proporciona un beneficio en una tarjeta EBT a familias de Carolina del Norte cuyos hijos tienen acceso a almuerzos gratuitos o a precio reducido en la escuela. El programa P-EBT es una colaboración entre el Departamento de Salud y Servicios Humanos de Carolina del Norte y el Departamento de Instrucción Pública de Carolina del Norte y está destinado a ayudar a las familias durante el cierre de las escuelas.

2. ¿Quién es elegible para los beneficios P-EBT?

Todas las familias con uno o más niños menores de 18 años en su hogar que normalmente tienen acceso a almuerzo gratuito o a precio reducido en la escuela son elegibles para los beneficios P-EBT. Debido a los cierres escolares causados por el COVID-19, estos hogares ahora son elegibles para recibir un beneficio en una tarjeta EBT para ayudarlos a comprar alimentos para sus hijos.

3. ¿Afecta el estatus legal del niño la elegibilidad para P-EBT? ¿Aun los niños en edad escolar sin documentos de inmigración, inscritos en un programa escolar de almuerzo gratuito o de costo reducido re

El Departamento de Salud y Servicios Humanos de Carolina del Norte está utilizando datos del Departamento de Instrucción Pública de almuerzos gratuitos o a precio reducido. La elegibilidad se encuentra en función a la inscripción de un niño en ese programa. Cualquier niño que recibe almuerzo gratis o a precio reducido califica. No hay otros hay criterios aplicables.

4. Cómo solicitar P-EBT

No hay que hacer una solicitud para recibir beneficios de P-EBT. La información para P-EBT es proporcionada por del Departamento de Instrucción Pública basada en la inscripción al programa de almuerzo gratis o a precio reducido. Las familias deben comunicarse con sus escuelas locales para obtener más información sobre la egibilidad para almuerzo gratis a precio reducido.

5. ¿Qué pasa con los niños que se inscribieron en el programa de almuerzo, después de que la información se aplicó verificar la elegibilidad para P-EBT?

El Departamento de Salud y Servicios Humanos de Carolina del Norte está trabajando con el Departamento de Instrucción Pública para que se apliquen estos reportes y ver las posibilidades de inclusión de los niños para los beneficios de P-EBT.

6. ¿Cómo y cuándo voy a obtener mis beneficios?

Hay dos categorías para recibir los beneficios

• Los beneficios de P-EBT para las familias que ya reciben beneficios de Servicios de Alimentos y Nutrición (FNS) serán depositados a mediados de mayo.
• Las familias elegibles de P-EBT que aún no están recibiendo beneficios de FNS recibirán una tarjeta EBT por correo a mediados o a finales de mayo, siempre y cuando su dirección postal registrada en su escuela esté actualizada. Estas familias recibirán primero una carta de parte del NCDHHS explicando cómo activar y usar su tarjeta.

Los beneficios de P-EBT se escalonarán teniendo en cuenta las necesidades de la cadena de suministro y los beneficios de Servicios de Alimentos y Nutrición (FNS). Esperamos que la segunda emisión se haga en las dos primeras semanas de junio del 2020.

7. ¿Cómo sabre a dónde se envió mi tarjeta de beneficios P-EBT?

Para las familias que no reciben activamente los beneficios de Servicios de Alimentos y Nutrición (FNS), el DHHS de Carolina del Norte enviará la tarjeta P-EBT a la dirección proporcionada por el Departamento de Instrucción Pública tal como se encuentra en el registro escolar del niño.

8. ¿Qué pasa si mi dirección es incorrecta o me he cambiado de dirección?

Hay dos categorías de las personas que recibirán beneficios y por lo tanto la respuesta varía según el caso:

• Las familias que reciben beneficios de P-EBT y también reciben beneficios de los Servicios de Alimentos y Nutrición (FNS) deben comunicarse con su trabajadora del caso para informar el cambio de dirección y si es necesario, para volver a enviar su tarjeta EBT a través de NCFAST.
• Las familias que reciben beneficios P-EBT pero que actualmente no están recibiendo beneficios de Servicios de Alimentos y Nutrición (FNS) no podrán ver su información en NCFAST, pero la podrán ver en ebtEDGE y podrán actualizar su información en este sistema.

Debe tenerse en cuenta que las tarjetas que no se entreguen se regresaran a las oficinas de EBT. Los condados recibirán un informe de las tarjetas que no se entregaron y ellos se pondrán en contacto con la familia para hacerles llegar su tarjeta. Estos intentos se realizarán a través del número de teléfono registrado en el archivo de los niños en el Departamento de Instrucción Pública, o a través de colaboración con su escuela local si el número de teléfono no es el correcto.

9. ¿Cuánto recibiré de beneficios P-EBT?

Las familias recibirán aproximadamente $371 en beneficios por niño, esto hecho en dos pagos o depósitos.

Niños elegibles  para Almuerzo gratis o  a precio reducido	1er Deposito  (34 Días)	2do Deposito  (31 Días)
1 niño	$194	$177
2 niños	$388	$353
3 niños	$581	$530
4 niños	$775	$707
5 niños	$969	$884
6 niños	$1,163	$1060

El primer deposito corresponde al periodo en que las escuelas estuvieron cerradas durante los meses de marzo y abril, y el segundo deposito corresponde al periodo de mayo 1 a junio 12 del 2020.

10. ¿Cuánto tiempo durará este programa y cuánto tiempo podre usar los beneficios?

Las familias recibirán aproximadamente $371 en beneficios totales de P-EBT por niño, otorgados en dos depósitos. Los beneficios no utilizados se transferirán mes a mes y deben usarse en un plazo de 365 días.

11. ¿Qué sucede si el Gobernador extiende el periodo de los cierres de las escuelas?

Actualmente, los beneficios se calcularon sobre la base de los cierres escolares hasta el 12 de junio de 2020.

12. ¿Qué pasa si no quiero recibir los beneficios de P-EBT?

Las familias deben destruir la tarjeta P-EBT. Si cambia de opinión, puede llamar al centro de llamadas de EBT al 1- 888-622-7328 para solicitar una tarjeta de reemplazo en cualquier momento antes de la expiración de los beneficios. Los condados deben documentar que el cliente no desea participar y que se le instruyó que destruyera la tarjeta P-EBT en el registro P-EBT.

13. ¿Cómo puedo activar mi tarjeta P-EBT?

Las familias que reciban una tarjeta P-EBT deberán un Número de Identificación Personal (PIN) para activar la tarjeta. Los solicitantes pueden usar  www.ebtEdge.com, o la aplicación móvil ebtEDGE o llamar al 1-888-622-7328 para completar la activación.

Se le pedirá a la familia la fecha de nacimiento del niño en edad escolar más pequeño que recibe almuerzo gratis o a precio reducido en el hogar antes de poder crear el PIN.

Por ejemplo: El hogar tiene 2 niños en edad escolar; uno tiene 13 años (DOB: 04/04/2007) y otro tiene 15 años (DOB: 01/01/2005) y ambos reciben almuerzo gratis o a precio reducido en la escuela. Para crear el PIN, la familia debe introducir la fecha de nacimiento del niño de 13 años (04042007). A continuación, se le pedirá crear su PIN.

Nota: Si hay varios niños en su hogar, puede ser necesario probar introducir la fecha de nacimiento de cada niño para activar con éxito su tarjeta P-EBT.

14. No obtuve una tarjeta P-EBT y creo que debería haberla obtenido. ¿Qué debo hacer?

• Si el hogar está en el reporte como aprobado para recibir P-EBT, la lista se generó basándose en la información proporcionada por el Departamento de Instrucción Pública. No existe un proceso de solicitud para el P-EBT a través del Departamento de Servicios Sociales, los solicitantes deben  hacer su solicitud para recibir almuerzo gratis o a costo reducido en la escuela bajo el Acta de Almuerzo Escolar Nacional Richard B. Russell. El hogar debe comunicarse con la escuela del niño para solicitar el almuerzo gratuito o a precio reducido.
• Si el hogar no está en el informe como aprobado para P-EBT y quiere una audiencia: Los derechos de audiencia no son aplicables a esta emisión especial de beneficios porque el hogar no hizo una solicitud a través del departamento de servicios sociales. La información se basó en la solicitud de almuerzos gratuitos o a precios reducidos a través de la DPI (https://www.dpi.nc.gov). El hogar debe comunicarse con la escuela para obtener más información sobre la elegibilidad de almuerzos gratuitos o a precio reducido.
• Si el hogar aparece en el reporte como calificado para recibir la tarjeta, pero la tarjeta fue a dar con alguien que no es la persona con la cual los niños están viviendo. La lista se generó a partir de la información obtenida de parte del Departamento de la Instrucción Pública. Si la información es incorrecta, el cliente tendrá que ponerse en contacto con la escuela local para corregir la información. No hay un proceso de solicitud para el P-EBT a través del Departamento de Servicios Sociales, las personas deben hacer una solicitud para recibir almuerzo gratis o a precio reducido en la escuela bajo el Acta de Almuerzo Escolar Nacional Richard B. Russell. El hogar tendrá que ponerse en contacto con la persona que recibió la tarjeta y hacer que proporcione la tarjeta a la persona con la que el niño o niños están viviendo actualmente. El hogar debe comunicarse con la escuela del niño para solicitar el almuerzo gratuito o a precio reducido.

15. Mi hijo asiste a una escuela Chárter, ¿recibiré beneficios de P-EBT para él?

Si sus hijos reciben almuerzo gratis o a precio reducido a través de una escuela Charter en NC que participa en el programa nacional de Almuerzo gratuito o a precio reducido, deben recibir beneficios de P-EBT

16. Mi hijo asiste a una escuela privada. ¿Recibiré beneficios de P-EBT para él?

P-EBT es sólo para niños que participan en el programa nacional de almuerzo gratuito o a precio reducido. La elegibilidad se extrae de los registros del Departamento de Instrucción Pública de ese programa.

17. Yo doy clases a mi hijo en casa. ¿Recibiré beneficios de P-EBT para él?

No. Solo las escuelas que participan en el programa federal de almuerzo gratuito o a precio reducido están incluidas en el programa P-EBT. La elegibilidad se extrae de los registros del Departamento de Instrucción Pública de ese programa.

18. Mi hijo está en un Programa Head Start y califica para las comidas a través del CACFP. ¿Los estudiantes de Head Start recibirán beneficios de P-EBT o eso solo se aplica a los estudiantes de las escuel

Los programas de Head Start no están incluidos, sin embargo, debe tenerse en cuenta que algunos Pre-K si pudieran recibir el beneficio. Si el Pre-K está en una escuela primaria que participa en el programa federal de almuerzo gratuito o a precio reducido y esos niños en el Pre-K están incluidos en el programa, esos niños serán elegibles y recibirán beneficios de P-EBT. Además, P-EBT es solo para aquellos niños elegibles para almuerzos gratuitos o a precio reducido bajo el Acta de Almuerzo Escolar Nacional Richard B. Russell, que es independiente del Programa de Nutrición Infantil del USDA-CACFP.

19. No completé una solicitud de almuerzo gratuito o a precio reducido el año escolar pasado, pero mi hijo ha recibido almuerzo gratis o a precio reducido en años escolares anteriores. ¿Recibiré beneficio

No. La información generada por el Departamento de Instrucción Pública corresponde al año escolar 2019-2020. El niño debe estar inscrito en una escuela participante durante este año escolar para poder ser elegible para los beneficios de P- EBT. Las familias pueden comunicarse con su escuela local para conocer las opciones de inscripción y elegibilidad en el programa de almuerzo gratuito o a precio reducido.

20. Yo tengo más de un niño inscrito en almuerzos gratuitos o a precio reducido. ¿Recibiré una tarjeta o una tarjeta por cada niño?

El Departamento de Salud y Servicios Humanos usara los datos contenidos en el archivo del Departamento de Instrucción Pública para confirmar a los hermanos viviendo juntos y consolidar los registros del hogar tanto como sea posible. Los niños en el mismo hogar deben recibir una tarjeta a nombre del Jefe de la familia como se indica en la información enviada por el Departamento de Instrucción Pública.

Excepción: Los niños en cuidado temporal (Foster Care) en cuidado de grupo tendrán la misma dirección, sin embargo no se vincularán como un hogar y recibirán tarjetas individuales También puede haber casos de hermanos en el mismo hogar que no se consolidan correctamente a través de datos de DPI. En estos casos, los hogares pueden recibir tarjetas individuales.

21. ¿Cómo afecta esto a los niños en Cuidado Temporal (Foster Care)?

Todos los niños, menores de 18 años, que normalmente tienen acceso a almuerzo gratuito o a precio reducido en la escuela son elegibles para los beneficios de P- EBT. Esto incluye a los niños en hogares de crianza (Foster Care)de acuerdo a los registros escolares. La tarjeta P-EBT para niños en hogares de crianza irá a la dirección que se reporte dentro del registro escolar del niño.

Los niños en cuidado temporal grupal (Foster Care) puede que tengan una la misma dirección, sin embargo, no estarán vinculados como un hogar y recibirían tarjetas individuales.

22. ¿Puedo comprar alimentos calientes con mi tarjeta P-EBT?

No. El Aviso para P-EBT tiene ejemplos de artículos que se pueden y no comprar con la tarjeta P-EBT.

23. ¿Qué es el requisito de identificación para usar la tarjeta P-EBT en el supermercado o tienda?

La Asociación de Minoristas de Abarrotes es consciente del proceso para P-EBT y han sido informados del diseño de la tarjeta, así como las proyecciones de beneficios. Por ley federal, los minoristas no pueden solicitar una identificación para las compras de EBT si no solicitan una identificación en compras regulares con tarjetas de débito.

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Property Tax Foreclosure Sales

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1. What is the process after the Office of the Tax Collector assigns a property to the Staff Attorney’s Office?

Prior to referring properties to the Staff Attorney’s Office, the Wayne County Tax Collector exhausts all collection remedies.  If these efforts are unsuccessful, the Tax Collector will assign a property to the Staff Attorney’s Office to initiate foreclosure proceedings.  The attorney will complete a title search to determine, as a matter of public record, all of the owners, mortgage holders, judgment and lien holders who have an interest in the property. The attorney will then file a complaint in Wayne County District Court. The summons and complaint will be delivered to each defendant and defendant lienholder. Each party that is served is clearly informed by the summons that written answer, if any, must be filed with the Court within 30 days from the date the papers were served on the party.

2. What is the legal effect of a tax foreclosure filing?

When a property is sold a tax foreclosure sale, the interests of all named defendants and defendant lienholders are extinguished.

3. What happens after the filing of the tax foreclosure lawsuit?

Defendants have 30 days to file a written answer to the complaint if they wish. Depending on the answers filed by the defendant, the attorney will move for a judgment of sale. Once a judgment of sale is entered, the property is scheduled for sale at the Wayne County Courthouse in Goldsboro.

4. When and where are tax sales conducted?

Sales are generally scheduled on the fourth Wednesday of each month, however, additional sales are scheduled on a case-by-case basis.

5. Where can I find a list of properties for sale?

Notices of sale are published in the Goldsboro News-Argus once a week for two weeks and posted at the Wayne County Courthouse located at 224 E. Walnut Street, Goldsboro, NC 27530 for at least 20 days.  Additionally, tax foreclosure sales are posted online at www.waynegov.com/784/Tax-Foreclosure-Sales.

6. How are opening bids determined?

Opening bids consist of all delinquent taxes, attorney fees, filing fees, service fees, and the costs of the auction.

7. What is the process for a mortgage style foreclosure tax sale?

The sale is conducted by the Wayne County Staff Attorney. At the sale, the highest successful bidder is required to make a deposit of 5% of the final sale price, or $750.00 (whichever is greater).  The sale is reported to the Clerk of Court and stands open for 10 days for possible increased upset bids. If no upset bids are received, the attorney confirms the sale with the clerk of court and notifies the successful bidder.  The successful bidder must deliver the balance of the purchase price within 10 days from sale confirmation.

8. What is the process for upset bids?

Upset bids are calculated and received by the Civil Division of the Clerk of Court.  In order to file an upset bid, the upset bidder must raise the bid by 5% of the last bid or $750.00 (whichever is greater).  The bidder must also provide a deposit in the form of cash/certified funds to the Clerk of Court of 5% of the new bid or $750.00 (whichever is greater). Each time an upset bid is filed, a new 10-day period begins. After all upset bid periods are completed, the highest successful bidder is notified and will need to deliver the balance of the purchase price to complete the sale.  The Civil Division of the Clerk of Court is located on the 2^nd Floor of the Wayne County Courthouse and may be contacted by phone at (919) 722-6100.

9. Can the tax foreclosure sale be stopped or redeemed from sale?

State law provides that any owner, mortgage holder, or defendant in a filed tax foreclosure proceeding can stop the foreclosure process at any time by redeeming the property. The redemption price is equal to the taxes, interest, legal fees, and costs of the foreclosure proceeding to the date of the redemption. Anyone can contact the Staff Attorney’s Office for a payoff. Once paid in full, the action will be dismissed.   

Bankruptcy proceedings filed by the property owner under federal law can also halt tax foreclosure actions. All the taxes, interest, fees, and costs to the date of the bankruptcy filing must be paid as a priority or secured claim in the bankruptcy proceeding.

10. What happens if the successful bidder does not bring in the purchase price?

Any successful bidder who does not deliver the purchase price upon demand by the Staff Attorney will be subject to the immediate loss of all deposits.

11. What warranties and guarantees are included when a property is conveyed by tax foreclosure proceedings?

The County does not make any warranties or guarantees with respect to properties sold at tax foreclosure auctions.  All properties are sold “as is, where is” and the successful bidder receives a Quitclaim Deed.  Bidders are encouraged to research the properties and conduct their own title search prior to bidding.

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Register of Deeds

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1. Can personnel in the Register of Deeds office tell me who owns a particular piece of property by an address?

We may be able to help you with ownership questions. Documents recorded in the office of the Register of Deeds are indexed  by names that apply to the instrument-not by the address of the property or parcel identification number. We are able to use  information provided on the Tax Office website to find parcels by using the property address or parcel identification number as well as the owner's name. Tax Office information is available to everyone on the county website or you may wish to contact the Tax Office for further inquiry at 919-731-1461.

2. Do I need an appointment to take my Notary Oath? What documents must I present to take my oath?

No appointment is necessary to take your oath. All staff members are able to assist you with taking your oath. It would be helpful to bring the transmittal letter you received from the Secretary of State. Oaths are given during office hours. Please be in the office by 4:30 p.m. to take the oath.

3. Are there special requirements for recording deeds in Wayne County?

Yes. A tax certification form must accompany all deeds presented for recording. The tax form can be downloaded online.

 All deeds must have - on the first page - the person or the name of the law firm that prepared the document. The deed should show the address of the Grantors and Grantees '. The deed should include language as to whether or not the property is the Grantor's Primary Residence. The top margin should be 3" and the sides and bottom margin should be at least 1/4". The font size should be no smaller than 9 points. If a document is to be returned by mail, please supply a self-addressed, stamped envelope with the recording

 The Fee for Recording Deeds Is: 

 Deeds Up to 15 Pages - $26

 Each Page After 15 is $4

Real Estate Excise Tax is $2.00 per thousand.

Tax Form (PDF)

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Social Services

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1. What is NC Medicaid Managed Care?

NC Medicaid Managed Care helps you get the most out of your Medicaid benefits. Instead of one
Medicaid program there are many health plans to choose from.

All health plans are required to have the same Medicaid services, such as office visits, blood tests
and X-rays. Health plans may also offer added services such as programs to help you quit smoking,
eat healthier and have a healthy pregnancy. Health plans work with different doctors and health
care providers. Each plan has its own network of qualified doctors and health care providers. To
keep your doctor, clinic or other provider, find out which plans they work with. Then choose one
of those plans.

2. What is NC Medicaid Direct?

Some people will be in NC Medicaid Direct because it provides services that meet specific needs.
For example, it provides the same services currently covered for developmental disability, mental
illness, traumatic brain injury and substance use disorder. To learn more about NC Medicaid Direct,
call 1-888-245-0179.

3. Is Medicaid eligibility changing?

No. Medicaid eligibility rules are not changing. If you have questions about your eligibility,
contact your local Department of Social Services (DSS) office. Find contact information at
ncdhhs.gov/localdss.

4. What is a primary care provider (PCP)?

Your PCP is your family doctor, clinic or health care provider. Your PCP will help you with your
health care needs. They will also coordinate your care with other health providers.

5. What is a health plan?

A health plan is a group of doctors, hospitals and other providers. They work together to give you
the health care you need.

6. Do I have to choose a health plan?

It depends. Most people in NC Medicaid must choose a health plan. Some people can choose to
stay in NC Medicaid Direct. They will not need to choose a plan.

To find out if you must enroll, go to Who must enroll in NC Medicaid Managed Care? at
ncmedicaidplans.gov/learn/who-must-enroll-nc-medicaid-managed-care. If you still have questions,
call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588). Or use the chat tool to chat with us online.

7. Will I lose any services when I enroll?

No. You will not lose any services. Health plans may also offer added services.

8. What do I need to do?

1 Choose a primary care provider (PCP) 

2 Choose a health plan – compare the plans and choose the best one for you 

3 Enroll online, use the NC Medicaid Managed Care mobile app, call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588) or fill out and mail or fax back the enrollment form sent to you

9. What is the deadline to enroll?

The deadline for all counties to enroll is December 13, 2019.

10. What happens after I enroll?

After you enroll, your health plan will mail you information and new Medicaid card. You will use this
Medicaid card to get health care services.

Health plan coverage for all counties will be available starting February 1, 2020.

Until your start date, get care and services the way you do now.

11. Can I change my health plan after I enroll?

Yes. In the first 90 days, you can change your health plan for any reason. After that, unless you have a
special reason, you cannot change your health plan until your Medicaid recertification date. Reasons
are listed on the Health Plan Change Request form. For a copy of the form, go to Member resources
at ncmedicaidplans.gov/member-resources.

We will send you a letter telling you when you can choose a new health plan without a special reason.
To learn more, call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588). Or use the chat tool to chat
with us online.

12. When can I call to get help?

We are open from 7 a.m. to 5 p.m., Monday through Saturday. Call us at 1-833-870-5500
(TTY: 1-833-870-5588). During enrollment, from July 15th, 2019 through September 13th, 2019 and
October 14th, 2019 through December 13th, 2019, we have extended hours from 7 a.m. to 8 p.m.,
7 days a week. The call is free. You may need your Medicaid ID number when you call or go to the
website. If you do not speak English, our call center is still available to help you with a language
assistance service. You can also use the chat feature on the website to get answers to your questions.

13. Can I keep my current primary care provider (PCP)?

Yes, if your PCP is in the health plan you choose. Here are four different ways you can find out which plans your PCP works with: 

• Ask your PCP 

• Call us toll free at 1-833-870-5500 (TTY: 1-833-870-5558) 

• Go to Find a provider at ncmedicaidplans.gov/enroll/online/choose/find-provider 

• Find a list of doctors and other specialists for each health plan on the free mobile app 

You can choose your PCP when you enroll in a health plan. To choose the PCP you want after enrolling, call your health plan at the number on your Medicaid card. You can also view contact information for the health plans at ncmedicaidplans.gov/choose/compareplans.

14. Why can I only visit certain doctors?

Your health plan works with a provider network. A network is a group of doctors, hospitals and
other health care providers who have an agreement with a health plan to give members medical care.
Each health plan has a network of doctors for regular visits and specialists when you need certain
services, like physical therapy.

15. What if I have a scheduled visit with a doctor who is not in my health plan’s network?

Call your health plan. For contact information, go to ncmedicaidplans.gov/choose/compareplans.
You can also ask the doctor to join your health plan’s network.

16. What if I have a chronic health condition, standing appointments or an upcoming surgery/procedure?

If you have standing appointments, contact your chosen health plan to ask if they will still be covered.
Call your health plan at the number on your Medicaid card. You can also view contact information for
the health plans at ncmedicaidplans.gov/choose/compareplans.

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Street Assessments

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1. What is the Wayne County Street Assessment Program?

The Assessment Program was established pursuant to Article 9 of Chapter 153A of the North Carolina General Statutes.  The law permits counties to oversee construction improvements to subdivision roads that do not meet NC Department of Transportation standards.  The County fronts the cost of the project and then   assesses the affected property owners after construction is complete.  The costs are split equally amongst all property owners in the subdivision.  The County adopted a street assessment policy in 2015 which governs the County’s implementation of these projects.

2. Can the County repair roads without issuing assessments?

No. Under North Carolina law counties are prohibited from improving or maintaining roads.  Municipalities are permitted to fund road improvements, but roads outside municipal limits may only be improved pursuant to Article 9, Chapter 153A of the NC General Statutes.   

3. What is the process for a subdivision to submit a petition for consideration?

Interested subdivisions may contact the Clerk to the Board of Commissioners to obtain a petition for street improvements.  Residents must complete the petition and return it to the Clerk who will then certify whether it meets the minimum requirements.

4. Who is required to sign the petition and how many signatures are required?

Seventy-five percent (75%) of the owners who own at least 75% of the lineal feet in the subdivision must be included on the petition in order for the County to undertake the project.  (NCGS § 153A-205).  For properties which are jointly owned, all owners must sign the petition.

5. How are projects decided upon?

Street assessment projects are approved for financing in the order they were received and confirmed as valid petitions.  When funds are available for projects, the Board of Commissioners considers when to proceed on an improvement project on a case-by-case basis. 

6. What is the process for a project?

After the petition is received and confirmed, the County will proceed with securing an engineer who drafts construction documents for the project.  The project is then put out to bid for qualified contractors to submit proposals.  Staff uses the bid to calculate the total expected cost of the project.  Affected property owners are notified of the final estimated cost and two public hearings are held for citizens to speak in front of the Board of Commissioners.  Construction may not begin until the Board of Commissioner approve a preliminary resolution directing the project to proceed.  Residents may remove their name from the petition at any time prior to approval of the preliminary resolution.  If the petition falls below the 75% before approval of the preliminary roll, the project cannot move forward, and no fees will be charged to residents. 

Upon completion of construction, the Board determines the total costs of the project in order to calculate the total assessment to be levied.  After the total costs has been determined, a preliminary assessment roll is created listing all properties and the amount of each assessment.  Residents are mailed copies of the roll, and a public hearing is scheduled so that any residents may appear and comment on the preliminary roll.  Following the public hearing, the Board may amend the preliminary roll as it sees fit and vote to approve the roll.  The assessments become a lien on the property once the Board of Commissioners confirm the roll.   

7. Can a resident remove or add their property to the petition after the initial petition has been submitted?

Yes.  A resident may remove or add their property to the petition at any time prior to the Board of Commissioners adopting a Preliminary Resolution directing the project to proceed.  

8. Are properties which opted out of the petition still included in the assessment?

Yes.  Under State law all affected properties are assessed the cost of the street improvements.  This even applies to property owners who opted not to join the original petitions.   

9. How is the amount of the assessment determined?

In determining the final cost, the Board of Commissioners may include construction costs, legal services, third-party billing costs, amount of interest paid during construction, the cost of rights-of way, engineering costs, and the cost of publishing and mailing notices and resolutions. 

10. When do assessments have to be repaid?

Resident have two options for repayment.  Residents may repay the entire assessment interest free within 30 days of confirmation of the assessment roll.  If not paid within 30 days, then the assessments are paid in 10 annual installments with interest.   

11. How are assessments paid if the resident chooses the 10-year repayment option?

The annual installments are included in the annual property tax bill.  They are due and payable on the same terms as property taxes.  

12. Can a resident pay an assessment early?

Yes. Residents may pay assessments in full at any time within the 10-year repayment period in order to avoid future interest.  Interest will still be due for the year in which payment is made. 

13. Will my mortgage company collect the assessments into my escrow similar to property taxes?

Escrow practices vary depending on the lender and mortgage servicer.  If you wish to have assessment payment included in your escrow, you should contact your mortgage servicer. Wayne County does not notify mortgage companies of the newly created assessments nor does it have any control over how escrows are collected.   

14. Who maintains the roads after improvements are completed?

The NC Department of Transportation accepts the roads into the state secondary road system after construction is completed.  NC DOT becomes responsible for maintenance of the roads from that point forward.  

15. What happens to the assessment lien if I were to sale my house within the 10-year repayment period?

The assessment constitutes a lien on the property until it is paid in full.  A transfer of ownership does not extinguish the lien.  Any property which is transferred is sold subject to any outstanding assessment balance.  Sellers and potential buyers should consult their realtors and/or closing attorneys for guidance on how best to handle property transfers. 

16. What happens if I do not pay the assessment?

Failure to timely repay the assessment and the annual installments may result in foreclosure proceedings.  In North Carolina, property taxes and special assessments liens have priority over mortgages or any other private liens.  

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Tag & Tax System

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1. Why is the state’s collection of vehicle property taxes changing?

In 2005, the North Carolina General Assembly ratified House Bill 1779 to create a combined motor vehicle registration renewal and property tax collection system. The legislation places the responsibility for motor vehicle property tax collection for the state’s 100 counties with the Division of Motor Vehicles (DMV). The new combined registration fee and tax collection has become North Carolina’s new “Tag and Tax System.”

2. When does the new Tag and Tax System take effect?

The new system is scheduled to be phased into effect with vehicle registration renewals that are due in September 2013. By August 2014, all North Carolina vehicles will be enrolled in the system.

3. Why has my registration renewal form changed?

The new form combines information about your vehicle registration renewal fee and your vehicle property tax due. The new Tag and Tax System allows you to make one payment for both registration renewal and vehicle property tax.

4. Will my vehicle registration renewal fee remain the same?

Yes. Vehicle registration renewal fees will remain the same annual cost. The only increase in your bill will reflect the vehicle property tax amount.

5. When is my vehicle tax due?

Your vehicle tax will be due at the same time you renew your vehicle. North Carolina law requires that your vehicle property tax be paid in order to renew the vehicle registration. The due date will be printed on the new combined notice that you receive in the mail.

6. Can I renew my vehicle registration if I do not pay my property tax first?

No. You cannot renew your vehicle’s registration, whether it is leased or owned, unless the total taxes and registration fees on the vehicle are paid.

7. Am I paying vehicle property taxes for the coming year, or for the preceding year?

Taxes due on this notice are for the coming year, covering the same period as the vehicle registration.

8. What if I lease my vehicle? Do I need to pay my property taxes to the leasing company?

No. Vehicle property taxes on leased motor vehicles must be paid in full at the time of renewal. A copy of the combined tag and tax notice is not sent to the leasing company.

9. Is interest charged on late payments?

Yes. State law requires that interest be charged on late vehicle property tax payments and on late registration renewals.

10. How will I know what vehicle property tax I owe?

Your property tax will be included on the new combined notice with your county and municipality tax rates and other applicable taxes due.

11. Will I receive a tax refund if I transfer my license plate to another vehicle during the year?

No. If you have paid your vehicle property tax for the year and then transfer the license plate to another vehicle, you will not be eligible for a refund of the taxes paid. The registered motor vehicle to which the plates are transferred will not be taxed until its current registration is renewed.

12. When can I apply for a refund of vehicle property taxes paid?

An owner can apply for a refund of taxes paid when a motor vehicle is sold or registered out of state. The refund will be calculated on any full calendar months remaining in the registration period after the license plate is surrendered to the N.C. Division of Motor Vehicles. Within one year of surrendering the license plates, the owner must present the following to the county tax office:
(1) Proof of plate surrender to N.C. DMV (DMV Form FS20)
(2) Copy of the Bill of Sale or the new state’s registration

13. Should I pay vehicle property tax if I am active duty military?

Active duty non-resident military personnel may be exempt from North Carolina motor vehicle property tax. To qualify for an exemption, you must present a copy of your Leave and Earnings Statement to the county tax office. The statement should be for the month and year in which you register the vehicle and must include your Estimated Time of Separation (ETS) date and home of record.